Privacy Policy

Last updated: October 2026

This Privacy Policy explains how Unknownfell Tree Service ("we", "us") gathers, uses and shares information when you visit unknownfell.garden, phone the number shown on this website, or send a form. It is a general template. It is not legal advice.

What We Gather

You may give us details yourself. This can include your name, phone number, email address, location, and notes about your tree or property. You share these when you phone or fill out a form.

Some details arrive on their own when you browse. These include your IP address, browser and device type, the pages you open, and the time of your visit. Calls to the number on this website may be tracked. Some may be recorded. We do this for quality and billing.

Why We Use It

We use your information to:

• Link you with an independent tree removal provider in your area
• Send your request to that provider so they can reach you and set up a visit
• Reply to your questions and messages
• See how people use this website and our phone lines
• Improve the website and the service
• Follow the law and stop fraud or misuse

Who Gets It

Unknownfell Tree Service is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners. They use that information to reach you. Each one is a separate business with its own privacy practices.

We may also share details with firms that help run this website and our phone systems. Examples are hosting, analytics and call-tracking tools. We may also share information when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a "sale" or "share". Where those laws apply, you may have the right to opt out.

Cookies and Analytics

This website may use cookies and similar tools. A cookie is a small file your browser stores. We use these tools to learn how visitors use the site. You can control cookies in your browser settings. If you turn them off, parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to see, fix or delete your personal information. You may also be able to opt out of some sharing. To make a request, email contact@unknownfell.garden. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no way of sending or storing data is fully secure. We keep information only as long as we need it for the reasons above, or as the law requires.

Children

This website is not for children under 13. We do not knowingly collect their personal information.

Policy Updates

We may change this policy from time to time. The date at the top shows the latest update.

Contact

Questions about this policy? Email contact@unknownfell.garden.